CJ
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Activity overview
Latest activity by CJ-
CJ created an article,
Restore an email after running the Spam purge tool
If an email was deleted in error after running the Spam Purge tool, it can be restored by following the steps below. 1. Ask the member of staff to open the Outlook client, and select the Deleted It...
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CJ created an article,
Linking OL2 to OL1 lecture theatre
This guide is for ORC Delivery to set up a lecture theatre link from OL2 to OL1: OL2 to OL1 link guide on Sharepoint
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CJ created an article,
Office 365 - Your Account Doesn't Allow Editing on a Mac
When using a personal Mac you may see the error message "Your account 100123456@unimail.ZenUni.ac.uk doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan." To so...
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CJ created an article,
Unusual display characteristics on external monitors when using a ThinkPad USB-C dock - Troubleshooting and Fix
Symptoms This issue is intermittent, however, user may experience one or more of the following symptoms: The external display attached to the USB-C Dock may display jitter on the Lenovo splash sc...
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CJ created an article,
Features and how to connect Jabra-GN - Speakers
JABRA-GN Features: You will be able to answer, end, reject and mute calls. Connect to PC via USB. Connect wirelessly to a mobile device via Bluetooth. It is portable. Omni-directional microphone ...
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CJ created an article,
Shibboleth authenticated websites
Shibboleth is an authentication system used to access library ebooks and ejournals and other non-library sites. Most library resources are accessed by Ezproxy. The list of library websites below ar...
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CJ created an article,
Qualtrics logins failing
If users try to login to Qualtrics at https://ZenUni.qualtrics.com/ If this error appears "We were unable to validate your request". Then 1. check some other Shibboleth authentication sites eg: Bo...
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CJ created an article,
University of ZenUni library catalogue z39.50 target
z39.50 is a protocol used with searching library catalogues. To search the University of ZenUni library catalogue using z39.50 the target values are: In MarcEdit: Host = prism-z3950.ZenUni.ac.uk D...
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CJ created an article,
ProSolution FE OLA: Further Education Online Application website
From 1st June 2020, online application for Further Education courses will use this link: https://festudents.ZenUni.ac.uk/PSWebEnrolment/webenrolment.aspx?page=~/webcontrols/searchofferings.ascx T...
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CJ created an article,
Panopto EU Cloud upgrade June 27 2020
On Saturday, June 27th, your Panopto cloud site will be upgraded to the latest release. This upgrade will occur from 10:00 pm to 1:00 am BST. We expect up to 90 minutes of viewer downtime, beginnin...