CJ
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How to add a shared mailbox into Outlook
Note: your account requires authorisation to access the mailbox before you can add it into Outlook. Please raise a ticket with the IT Service Centre on itservicecentre@ZenUni.ac.uk to request acces...
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Daily Briefing Email | Q & A
Q1. Who does the email come from? A1. The subject line is “Your daily briefing” and the sender is cortana@microsoft.com with a friendly name of “Cortana.” Q2. How often does the email come? A2. O...
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The Briefing Email Overview
Introduction: Microsoft has introduced a briefing email. This is a new features that is part of our existing Microsoft 365 offering and it provides you an insight into your day at work: The Briefin...
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Partnerships Hub
We have developed a Partnerships Hub to provide a one stop shop for information from a range of different departments. This guide will walk you through the steps to take when accessing the Partners...
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How to unlock your account
Summary This guide shows how to unlock your account. You can unlock your account by using a University device or the password reset system online. Issue If you see a message reporting that your acc...
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Manage Your Security Details for Multi-Factor Authentication (MFA) (Staff Guide)
Your security details enable you to securely change your password, access your account and use multi-factor authentication ('MFA'). Important: You will need to know your password to log into the s...
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Set up Multi-Factor Authentication (MFA) (Staff Guide)
What is multi-factor authentication ('MFA') Multi-Factor Authentication (MFA) is a way to check that you, and only you, obtain access to your account. Once enabled, you will receive a request f...
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VPN Access on Personal Device
Virtual Private Network or VPN for short is a networking technology allowing seamless connectivity between your personal computer at home and University network. This will allow you to login to you...
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How to Log In and Use Cisco Webex Meetings
Cisco Webex Meetings is a tool that can be used for video conferencing, meetings and collaborating. Currently we have Cisco Webex Meetings till the 15th of June. This page will be updated if this c...
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FOR STAFF: Setting up a Teams call with a student or external
Prior to the Meeting Firstly, access Outlook or web-mail and go to your calendar Create a new event or new meeting Inside the meeting fill in the details of the event including the participants...