Staff Guides
Working from home
- Access network files off campus
- Microsoft Teams
- Access university resources off campus (Staff guide) and using VPN
- VPN Access on Personal Device
- How to Log In and Use Cisco Webex Meetings
- FOR STAFF: Setting up a Teams call with a student or external
Logging in and Passwords
- How to unlock your account
- Manage Your Security Details for Multi-Factor Authentication (MFA) (Staff Guide)
- Set up Multi-Factor Authentication (MFA) (Staff Guide)
- Manage your password
- Partnerships Hub
- Password Complexity Requirements
Staff Email
- How to add a shared mailbox into Outlook
- Daily Briefing Email | Q & A
- The Briefing Email Overview
- Upload Profile Photo for Outlook
- Recall E-mails in Outlook
- Change font size of mail list in Outlook
Security & Governance
- Multi-Factor Authentication Guide
- How to report a phishing email
- What is phishing and what can I do about it?
- How to spot a phishing email
- How to keep your online accounts secure
- How to keep your confidential data secure
Staff software
- ITS Software Summer Refresh 2021
- Install programs from the Software Center
- Transport Bookings Department Codes Update
- RMS Call Logging Access form
- RMS Accommodation Account Request Form
- How to share Panopto recordings
Accounts
Wifi
- Eduroam Troubleshooting Guide
- Eduroam Wireless Network
- Connecting to Eduroam on Ubuntu 16.0
- Connect to Eduroam on Android (and Google Pixel devices)
- Connect to Eduroam on iOS Devices
- Connect to Eduroam on MAC OSX
Staff Office 365
- Microsoft OneDrive
- Managing Notifications in Microsoft Teams
- Announcing General Availability Of Breakout Rooms For Teams
- @blc.ac.uk email addresses need to use @ZenUni.ac.uk for Office365
- Uploading FIS file into ProGeneral error
- Microsoft Office 365 Pro Plus Staff Upgrade Q&A
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Teaching Room Directory
- Kedleston Road Teaching Room Facilities
- CL/103 Audio Visual Facilities
- CL/109 Audio Visual Facilities
- CL/204 Audio Visual Facilities
- CL/205 Audio Visual Facilities
Windows Desktop
- Requesting access to a Shared folder
- Introductory guides to Windows 10
- Change Display Scaling on Windows 10 AVS Computers
- Windows 10 - Your Documents (Staff)
- Assistive Technologies in Windows 10
- Visitor Management User Guide
Apple Desktop
Panopto
Printing
- How to SCAN using a Kyocera MFD
- Kyocera MyPrint Information
- Adding printer queues
- Adding MyPrint to your Staff macOS device.
- How to Print using Kyocera MFD
- Register your ID card on a Kyocera MFD
Staff Course Resources
- Course Resources Help Guides for Staff
- Blackboard Collaborate ULTRA help
- How do I delete a Sandbox in Course Resources
- Which web browsers are compatible with Pyramid reports? (Blackboard Analytics)
- Preview User appearing in Course Resources
- Course Resources ( Blackboard) Administrative Support Access
Staff Onboarding
Telephones
- First Time Login on Phone System
- Resetting your Phone PIN
- Cisco Jabber
- Installing Jabber for Android
- What Telephone Services we offer to Staff
- Using Cisco Jabber: Conference Calls
UoD Inter-departmental Guides
Mobile Devices
- Mobile Device Management (MDM) - Home
- Mobile Device Management - Minimum Device Specs
- How to copy from iPad or iPhone to your computer
- TROUBLESHOOTING: Blackboard App : Blackboard Mobile App : Blackboard Learn App : Blackboard Instructor App :
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?