Please see the full guide about Working From Home (Remote Working) here.
Guides about using Jabber from off campus can be found here.
If you are having difficulty viewing or logging into sites in your browser, please check the guides below.
If the site is not showing correctly: Clear your browser history.
If you are trying to sign into Office with another account: Using private browser tabs
If your password is not working
The majority of university systems can be access through a web browser and don't require a VPN connection. Information on how to access these systems can be found here.
Some examples of when a VPN connection is required are listed below.
Use AppsAnywhere
To access the AppsAnywhere system off campus, a university provided laptop is required.
Once its been confirmed by IT Services that VPN has been enabled for you, you can use Cisco AnyConnect to establish a VPN connection.
Please see this link that will show you how to connect your university laptop to VPN.
https://uoditservicecentre.zendesk.com/knowledge/articles/360012257240/en-us?brand_id=71221
Specialist software
If the required software cannot be installed on a university laptop, or if it requires access to a licence server, you can use VPN to connect to your university desktop PC.
To connect via VPN from a university laptop, see https://uoditservicecentre.zendesk.com/knowledge/articles/360012257240/en-us?brand_id=71221
To connect via VPN from your own device, see
https://itservicecentre.ZenUni.ac.uk/hc/en-us/articles/360012480760
See this guide that shows how to remote into your university desktop PC after connecting via VPN.
To request VPN access for a personal device, please complete this form.
All staff accounts automatically granted VPN access for use on a University managed device.